OUR TEAM

Jim Kupczak, founder of Residential Maintenance Services Edmonton
JIM KUPCZAK

​Jim co-founded RMS in 2001 after a 20-year career in corporate finance with three major accounting firms in Canada. Jim is well-versed in the development and management of sound business practices that have provided for RMS's success.

Jim has been the driving force behind RMS. He has directed the development of services and employee training programs as well as developed  customer quality assurance standards. He primarily implements the corporate marketing program while overseeing day-to-day operations. Jim will be responsible for the expansion program that will see RMS offices established in major centres across North America.

JIM KUPCZAK
Jim Karen Residential Maintenance Services Edmonton
JIM KAREN

Jim originally joined RMS back in 2018 as our Project Coordinator and then after a brief hiatus, he returned to the RMS team in the spring of 2020, in the same role.  He has over 35 years of experience in Renovations and Construction with a specialized background in Design, Project Coordination and Product Specifications.  Jim prides himself as a customer service specialist with extensive industry experience and the strong desire to see things done right, the first time.

JIM KAREN
Don Madu Residential Maintenance Services Edmonton
DON MADU

​Don joined RMS as a Senior Home Technician in 2013, and is a seasoned veteran of the construction and maintenance industry. He brings more than 20 years of residential construction and maintenance to the team.

Don has strong trouble-shooting and customer service skills, and is WHMIS certified.

DON MADU
Sheila Rasmussen Residential Maintenance Services Edmonton
SHEILA RASMUSSEN

Sheila has been with RMS since February 2015, working as Office Manager and bookkeeper. She acquired her diploma in Computer Information Systems – Business Administration, and has more than 20 years of experience in small business bookkeeping.

SHEILA RASMUSSEN
Forrest Shell Residential Maintenance Services Edmonton
FORREST SHELL

Forrest joined RMS in 2016 as a Junior Technician while undertaking his BSc in Biology at the University of Alberta, and he's been with us ever since. A self-starter, he previously owned and operated his own landscaping company, where he worked from rough to final grade on newly-developed houses and built his knowledge of proper tools, equipment, and machinery.

Forrest is enthusiastic and hard-working, and when he's not at work for us he enjoys a range of team and individual sports from archery to muay thai.

FORREST SHELL
Steve Ward Residential Maintenance Services Edmonton
STEVE WARD

Steve received his Red Seal Carpenter certification in 1973.  He has spent his career in completing renovations where he enhanced his carpentry skills and has become proficient in plumbing, drywalling, taping, tiling and electrical.  Steve is our Site Supervisor /Lead Hand for the Renovations Division of RMS

STEVE WARD
Jerran Madill Residential Maintenance Services Edmonton
JERRAN MADILL

Jerran has been in the construction industry since 2013.  He is an Apprentice Carpenter working alongside of Steve within the RMS Renovation Division.

JERRAN MADILL
Doug Remin Residential Services Edmonton
DOUG REMIN

Doug has been involved in renovations for his entire life.  He has worked with home builders and been a partner in a renovation company.  Doug was instrumental in setting up RMS in 2001 and has recently joined us as a Home Technician.  He has been certified as a Master Renovator since 2002.

DOUG REMIN
Handman in navy t-shirt and jeans, wearing a tan leather tool belt, holds a red drill
WORK WITH US!

RMS is always looking to grow our team. We hire personnel who have a passion for home maintenance, are customer-driven, and excel in troubleshooting. RMS is searching for motivated self-starters capable of seeking out answers to resolve homeowner issues.

Our team delivers quality services to even the most discerning homeowner, and we constantly strive to set goals and exceed expectations.

If the unknown is a challenge you seek to solve, and you are interested in working for us, get in touch with us! We look forward to hearing from you.

WORK WITH US!